# Intranet Software Best Practice & Strategy

An intranet is a key component of the modern digital workplace, and if thoughtfully designed and implemented, will effectively boost employee engagement.

**Contents:**

1. [What is an Intranet Strategy?](https://www.unily.com/resources/guides/intranet-best-practices#section-0-what-is-an-intranet-strategy)
2. [Intranet Software Best Practice Quick Tips](https://www.unily.com/resources/guides/intranet-best-practices#section-1-intranet-software-best-practice-quick-tips)
3. [Create your Intranet Strategy with Unily](https://www.unily.com/resources/guides/intranet-best-practices#section-2-create-your-intranet-strategy-with-unily)

An intranet is a key component of the modern digital workplace, and if thoughtfully designed and implemented, will effectively boost employee engagement. As a result, you could see productivity increase by [up to 25%](https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/the-social-economy).

But not all corporate intranets are created equal, and yours will be closely scrutinized — [only 38% of employees are satisfied](https://www2.deloitte.com/content/dam/insights/us/articles/ca22677_the-digital-workforce-experience/DI_DR25-Digital-workforce-experience.pdf) with their workplace’s tools and tech, and [16% of Gen Z and Millennial employees](https://zapier.com/blog/digital-natives-report/) have walked away from a job because the tech was insufficient for them to do their job.

In order to keep your staff happy, productive, and engaged, and to ensure you’re meeting corporate intranet best practices, it’s helpful to create a strategy before pushing forward with design and creation.

Let’s look at some company intranet best practices for creating a high-functioning, popular, collaborative platform:

### 1. Omnipresence

[Cloud-based intranets](https://www.unily.com/features/cloud-intranet "Cloud Intranet"), whether fully cloud-hosted or hybrid, offer unmatched scalability and flexibility for next-gen intranets. They enable secure access to work tools and resources from any device, facilitating effective communication, collaboration and productivity in our increasingly mobile workforce.

### 2. Full mobility

Modern enterprises operate across diverse locations, necessitating a flexible intranet structure in order to meet best practices. Yours must cater for all your staff, including head office, [remote workers](https://www.unily.com/solutions/hybrid-remote-working-solutions "Hybrid & Remote Working Solutions") and [frontline workers](https://www.unily.com/solutions/frontline-workers "Frontline Workers"), all of whom have distinct needs.

Desktop access may well suit office employees, but those on the move or the frontline require mobile-first design or [employee app](https://www.unily.com/features/employee-app "Employee App"). Features like push notifications, offline reading, and intuitive UX ensure mobile users stay connected, fostering a sense of inclusion and connectivity across your entire workforce.

### 3. Easy social interaction

To create a vibrant and engaging platform, users need to actively participate in order to enrich everyone’s digital experience. While content and communication are essential, nothing beats the interactions and connections fostered by a [social intranet](https://www.unily.com/features/social-intranet).

Best practices include adding features like all-company feeds for organization-wide news updates and private feeds for team collaborations. These amplify engagement by facilitating meaningful conversations within your platform.

### 4. Full security

To follow intranet security best practices, your platform should adhere to top-tier standards like [ISO27001 and SOC 2 accreditation](https://www.unily.com/policies/privacy-hub/security-certifications). Security goes beyond technology; effective access management within your enterprise portal is also crucial.

Grouping users into manageable security groups and defining their access rights for viewing and editing various content across your entire portal should ensure secure information remains protected.

### 5. Seamless integration

Your solution should offer a [robust integration](https://www.unily.com/features/integrations "Integrations") framework, enabling seamless incorporation of existing enterprise technology into your intranet. Third-party apps need to integrate effortlessly, reducing the need for users to switch between systems and enhancing productivity. For quick access to vital information, prioritize a [unified search experience](https://www.unily.com/features/search "Search")— one that’s natural and intuitive.

### 6. Second-to-none UX

Continuing with the theme of intuitiveness, be sure your intranet is straightforward to use to ensure high adoption rates. If employees need extensive training to learn a new platform, this may hinder adoption, creating a barrier between users and the technology. Following [digital accessibility](https://www.unily.com/solutions/digital-accessibility "Digital Accessibility") best practices can ensure great UX for every employee.

A user-friendly platform encourages effortless integration into work processes, making your intranet a go-to hub for employee needs. Ensure your design is simple and try to remove adoption barriers when launching.

### 7. Multilingual

Global enterprise communication can be complex when dealing with diverse users. To boost engagement, your intranet should be convenient and available in users' preferred languages. [AI-powered multilingual translation](https://www.unily.com/features/global-multilingual "Global & Multilingual") simplifies content publishing in various languages, saving time and resources.

### 8. Measurability

Since the idea is to sustain ongoing value from your intranet, you’ll need to maintain an agile development approach aligned with your organization's evolving needs. To gain insights into user trends, track and measure intranet usage and engagement. This way, you can make informed decisions about its future direction.

An [analytics dashboard](https://www.unily.com/features/analytics "Analytics") enables easy performance tracking. Whether using a preconfigured or custom dashboard, you can report on valued metrics and data to benchmark your intranet's success against similar-sized enterprises or those in the same industry.

## Intranet Software Best Practice Quick Tips

Choose a modern platform:

The more your intranet looks like the social media and entertainment platforms your employees frequent, the more they’ll want to use it.

Prioritize security:

There’s no room for compromise on this – a formal intranet security protocol is the only approach to take.

Create your own design:

Your intranet should reflect your company branding, so take this opportunity to customize your employees’ online experience.

Make your homepage ping:

Your homepage is the most important page on your intranet. It should be eye-catching, uncluttered, engaging, personalized, and balanced.

Help employees find content:

Make it easy for teams to find relevant files or documents in a couple of clicks. Use noticeboards, dashboards, and social media feeds to provide the latest updates.

Ensure a personalized employee experience:

Show your employees you’ve considered their needs by building an intranet taking into account their various jobs, geographical locations, languages, and ways of working.

Design for accessibility and ease of use:

Follow intranet information architecture best practice to organize, categorize, and structure your content with logic and intuition in mind.